Careers

We are looking for a Financial Services and Renewal Representative to process renewal and initial orders in a timely manner to support Sales strategies and renewal efforts. This position is responsible for maintaining and auditing customer accounts to ensure accurate billing information, daily reporting and acting as a backup in this area.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Create and process renewal and initial invoices
• Maintain customer accounts to ensure accurate billing information
• Maintain price lists
• Process and distribute reports on the status of renewal efforts
• Audit renewal orders to insure accurate pricing and compliance with company policies
• Work closely with the Renewal/Pricing Coordinator and Pricing department to process and create all of NewsBank renewals
• Work closely with Sales Management to coordinating and process of renewals, consistent with renewal save strategies as recommended.
• Backup daily reporting for upper management
• Backup daily closing and balancing of all companies
• Backup other functions of the Financial Services team as required
• Perform other duties as may be required

QUALIFICATIONS

High School Diploma and minimum of 1-3 years experience in a similar position that demonstrates:

• Analytical thinking
• Attention to detail
• Excellent verbal and written communication skills
• Commitment to the needs of internal and external customers
• Initiative and problem solving skills
• Cooperation with team members to resolve problems and achieve goals
• Flexibility to work extended hours when required to complete month-end and quarter-end tasks

Comprehensive benefits package including health, dental, life, supplemental and short-term disability insurance, 401k retirement savings plan with company match, Flexible Spending and Dependent Care Savings accounts, flex-time options, holidays, vacation, and personal paid time off and fitness center in Chester, VT.

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NewsBank, inc. has been one of the world's premier information providers for 50 years. NewsBank's comprehensive, web-based resources satisfy the diverse news and information requirements of public libraries, colleges and universities, schools, government and military libraries, genealogists, professionals and researchers. Additionally, NewsBank's extensive, turnkey media services enable its publishing partners to effectively leverage their content to generate additional revenue.

If you have a strong background in analyzing complex data sets, turning data into information, information into insight and insight into business decisions, you can become a key player on the NewsBank MIS team. This position is responsible for the development, maintenance, and training on all BI solutions to enable data-driven decision making within the corporation. You will also work collaboratively with cross-functional teams to streamline and improve the operations of the organization for efficiency and profitability. Your future role will include designing and building data on Microsoft Power BI platform, using graphs, infographics, and other methods to visualize data, as well as establishing KPIs to measure the effectiveness of business decisions.

This position is fully remote in the United States.

Requirements:

• Knowledge and experience with Office 365 products, including but not limited to Power BI, Excel, PowerPoint and Outlook.
• Experience with Structured Query Language (SQL).
• Beneficial to have experience with Data Analysis Expressions (DAX).
• Background in Descriptive/ Diagnostic/ Predictive and Perspective Analytics is highly desirable.
• Investigative nature to review databases and extract an array of information in response to questions.
• Ability to ask questions, communicate data findings clearly and share thoughts and opinions.
• Ability to create reports and presentations for multiple teams and business information consumers, explaining findings clearly and effectively.
• Ability to structure large data sets to find usable information.
• Ability to troubleshoot with exceptional attention to detail.
• Strong listening skills and the ability to synthesize and disseminate information productively.
• Ability to work effectively across functional areas, disciplines, and organizational levels.

Benefits

Competitive salary and benefits package that includes health, dental, life, supplemental life, short- and long-term disability insurances, 401(k) retirement savings plan, paid time off and flexible spending plans.

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor.

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We are in search of a QA/QC Developer/Analyst to join our dynamic QA/QC team. You'll play an instrumental role in maintaining our reputation for producing high-quality research, educational, and consumer information products for our worldwide audience. You'll also be a part of a larger supportive, innovative group of development professionals dedicated to creating top-tier products.

In this role, you'll create and revise test plans, develop and maintain test code, and carry out rigorous testing to catch and eliminate defects across a wide array of web based applications.

Qualifications:

• B.S. or higher in computer science/technology field preferred or equivalent industry experience.
• 2+ years professional experience performing quality analysis integrated with the software development lifecycle.
• Highly detail oriented self-learner with proven track record of creating & maintaining automated quality control/assurance processes and systems.

Working knowledge of toolsets such as:

• Selenium WebDriver, Ruby, Katalon, Github Pipelines
• Source Control systems Git & Subversion
• Work Request systems such as Jira

Conceptual knowledge of the following:

• PHP, Java, Python
• JavaScript (JQuery, AngularJS, React, Vue.js), HTML5, CSS3, Bootstrap
• Relational Databases (MySQL/MariaDB/Postgres Server preferred)
• Web Services (SOAP, XML, JSON, REST)
• CMS such as Drupal
• IaaS such as AWS and Azure

Key Responsibilities:

• Perform manual and automated tests in support of software test requirements.
• Execute tests scripts in tandem with development efforts within a given sprint during the development lifecycle.
• Perform regression testing as needed for both web and internal applications.
• Document defects and collaborate with the development team on managing test results and feedback to developers.
• Contribute to regression and automated testing libraries to improve quality of deliverables and reuse of testing tools.

Why Join Us?

NewsBank, inc. is a growing, private company that partners with over 14,000 current and historical news sources and archival collections worldwide to provide schools, libraries, universities and genealogists with valuable primary source information.

When you join NewsBank, you become part of a family that has adapted to meet the changing needs of our markets for decades. Twenty-four percent of our workforce has been with NewsBank for more than 20 years, and if you join us, you’ll understand why!

Comprehensive benefits package includes health, dental, life, supplemental life, short-term disability insurances, 401(k) retirement savings plan, and flexible spending plans.

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

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If you have a strong background and experience in desktop/server support and enjoy providing timely, reliable, and highly independent support to a corporate-wide user base across multiple sites, we want to talk to you! You will be interfacing with multiple levels of functional management regarding current and future computing needs.

Requirements

• 5 years of experience in the field or a related area;
• Experience installing, diagnosing, troubleshooting Windows 10/11 computers and Windows servers in a Windows Active Directory Domain network using TCP/IP;
• Experience installing hardware and software on desktops, notebooks, and servers ensuring full functionality on network, printer and applications connections;
• Experience in remote server administration tools (RSAT) and PowerShell scripting;
• Experience installing wired/wireless routers, switches, hubs with an understanding of the OSI model;
• Relevant skills with Microsoft Office products including Outlook, Teams, Excel, Word, PowerPoint, and Access;
• Experience in Office 365/Azure AD administration is highly desired;
• Experience in VoIP/Cloud PBX/UCaaS administration is highly desired;
• Outstanding customer service and interaction skills in person and by phone;
• Excellent verbal and written communication skills

If the opportunity to learn and grow in a dynamic environment is important to you, this may be the perfect time to join a stable company that is celebrating its 50th anniversary in business, serving the information needs of customers worldwide.

NewsBank, inc. is a growing, private company that partners with over 14,000 current and historical news sources and archival collections worldwide to provide schools, libraries, universities and genealogists with valuable primary source information.

When you join NewsBank, you become part of a family that has adapted to meet the changing needs of our markets for decades. Twenty-four percent of our workforce has been with NewsBank for more than 20 years, and if you join us, you’ll understand why!

Comprehensive benefits package includes health, dental, life, supplemental life, short-term disability insurances, 401(k) retirement savings plan, and flexible spending plans.

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

Apply Here