Careers

Do you design and develop complex web applications? Would you enjoy learning from – and sharing your expertise with – a talented and collaborative team? Do you thrive on working with marketing, sales, and customer service, in order to understand customers and deliver the best possible product? Do you appreciate an agile development process, focused on delivering, testing, and iterating?

NewsBank needs you! Join our team of Web Developers, creating and enhancing products that delight thousands of libraries, businesses, and other institutions worldwide. Help a range of people – from first-time users to power researchers – to make sense of over two billion news articles and government documents spanning more than 5 centuries. And play a critical role in our latest stage of growth: creating entirely new types of products for new, diversified markets.

We want to talk to you if:

• You’ve worked extensively with React and Next.js, or other modern JavaScript frameworks
• You get excited when TypeScript is a project requirement
• You have familiarity with common tools and concepts, such as Node.js and npm, version control, RESTful APIs, build pipelines and deployment tools
• You’re fluent with HTML, CSS and Sass
• You’re adept at building mobile-responsive web applications
• You can write solid unit and functional tests
• You’re comfortable integrating with third-party software and APIs
• You can collaborate with stakeholders, designers, and other technical teams in a fast-paced environment to identify efficient and effective solutions
• You’ve enjoyed your experience with agile development processes
• You naturally keep up with advances in web application technologies and produce high-quality, well-documented code

We’re really intrigued if you also have experience with:

• Drupal, PHP and MySQL
• Refactoring monolithic applications into service-oriented architectures
• Creating and managing DevOps processes
• Supporting accessibility standards (WCAG, Section 508)
• Leading and / or managing a team

Competitive salary and benefits package that includes health, dental, life, supplemental life, short- and long-term disability insurances, 401(k) retirement savings plan, paid time off and flexible spending plans.

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Are you looking for a professional role that offers a flexible schedule and the opportunity to work some of those hours from home?  Are you looking to join a stable company that has been in business for more than 50 years and has offered its employees challenging intellectual work?  This may be the role for you!

The Purchasing Administrator/Accounting Clerk processes order requests in a timely manner, insuring the best possible pricing and delivery terms for NewsBank. They maintain accurate records of transactions and provide routine reporting to the Finance Department on all transactions. This position also reconciles daily credit card transactions, uploads information into the accounting labor job tracking system, enters accounts payables invoices and performs other administrative accounting clerk duties.

Essential Duties and Responsibilities:

• Process initial and updated purchase order requests
• Work with Accounts Payable and Finance team to ensure purchase orders match invoices
• Request price quotes
• Verify supplier invoices against quotes and confirmed purchase orders to approve for payment
• Resolve any delivery issues and ensure delivery of all purchase orders placed
• Complete daily/monthly reporting for upper management
• Insure that best security practices are used to secure confidential information relating to credit cards, credentials, bank account information, etc.
• Sourcing suppliers based on price, availability, and quality
• Coordinating with shipping agencies and sellers to ensure timely deliveries
• Oversee the integrity and quality of delivered goods and services
• Maintain vendor lists and update and maintain credentials using the 1Password system
• Review purchase orders and research/negotiate optimized pricing and delivery terms
• Assist in documenting Purchasing processes and procedures as requested
• Maintain purchasing files and documents as directed
• Works closely with purchase order requesters to ensure accuracy
• Other duties as assigned to ensure the success of the Purchasing function
• Perform general accounting clerk functions including uploading accounting labor job reports, reconcile daily credit card transactiions, ensure invoices are verified, approved and entered into the accounts payable system for payment.

Requirements

High School Diploma and minimum of 1-3 years experience in a similar position that demonstrates:

• Purchasing and accounts payable knowledge and experience
• Ability to do account reconciliations
• Analytical thinking
• Attention to detail
• Good organizational and communication skills
• Commitment to the needs of internal and external customers
• Initiative and problem solving skills
• Great Plains experience a plus
• 1Password experience a plus
• Good Negotiating skills
• Cooperation with team members to resolve problems and achieve goals

Benefits

Paid prorated personal time quarterly and access to 401k retirement savings plan after 6 months. On-site fitness center in Chester, VT.

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Sales Representatives are responsible for achieving sales territory growth goals by selling NewsBank resources to Public Libraries in their assigned territory. The Sales Representative position is a consultative sales role with some travel and can be in the Naples, Florida office or you may work remotely from your home office located in Texas, or elsewhere in the United States.

Essential Functions:

• Achieve or exceed individual goals e.g., prospect sales, renewing existing customer subscriptions, and upgrading of existing customers.
• Generate leads and add new opportunities into your pipeline
• Move opportunities in your pipeline to a sale
• Strategize and grow your territory
• Develop territory and account strategies in collaboration with Sales Management
• Schedule appointments to uncover customer and prospects’ needs
• Accurately forecast your sales pipeline
• Accurately record all activity in Customer Relationship Management (CRM) software
• Participation at trade shows/conferences as directed by Manager
• Responsible for daily, weekly, and monthly reporting on pipeline management
• Work closely with various departments including Marketing, Product Management and Development, and Customer Service
• Responsible for completion of other job duties as from time to time assigned

Experience & Background Qualifications:

• Prior Public Library phone and face to face sales experience
• Proven success with past sales results
• Bachelor’s degree
• Top Performer with the ability to sell new business and manage subscription renewal business
• Proficient with CRM, standard software including on-line meeting software, Microsoft Office, and Excel
• Ability to convey a positive and professional image to customers

Position Requirements

• 2+ years of successful sales experience
• Achieve or exceed goals
• Demonstrated experience in consultative selling
• Conduct high-impact virtual and live presentations/demonstrations of NewsBank’s resources
• Excellent communication skills
• Excellent time management skills

About NewsBank

NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world.

Comprehensive benefits package including health, dental, life and disability insurance, 401k with company match, FSA, holidays, vacation, sick and personal paid time off.

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If accuracy and detail are important to you, this may be a great opportunity to join a stable company that is celebrating its 50th anniversary in business serving the information needs of customers worldwide. We are looking for a Financial Services and Collections Representative to process orders and invoice in a timely manner and contact customers regarding open invoices. This position is responsible for maintaining and auditing customer accounts to ensure accurate billing information, daily reporting and acting as a backup in this area. This position can be located at our Chester, VT offices, with remote or hybrid considered.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Process initial and renewal invoices
• Maintain customer accounts to ensure accurate billing information
• Complete daily reporting for upper management
• Complete daily closing and balancing of all companies
• Audit initial orders to insure accurate pricing and compliance with company policies
• Maintain price lists
• Contacts customers and works with Sales concerning open invoices and collecting delinquent accounts for both NewsBank and Readex division.
• Call customers and fax, email or mail invoices or retypes related to collection of accounts
• Maintain constant communication with Sales and Management regarding issues with customers
• Process and distribute reports on the status of collections and cancellation requests.
• Apply daily cash in Accounts Receivable system
• Backs up members of the Financial Services team as required
• Perform other duties as may be required

QUALIFICATIONS

• High School Diploma and minimum of 1-3 years experience in a similar position that demonstrates:
• Analytical thinking
• Attention to detail
• Excellent verbal and written communication skills
• Commitment to the needs of internal and external customers
• Initiative and problem-solving skills
• Cooperation with team members to resolve problems and achieve goals
• Flexibility to work extended hours when required to complete month-end and quarter-end tasks

Comprehensive benefits package including health, dental, life, supplemental and short-term disability insurance, 401k retirement savings plan with company match, Flexible Spending and Dependent Care Savings accounts, flex-time options, holidays, vacation, and personal paid time off and fitness center in Chester.

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K12 Field Sales Representatives are responsible for achieving sales territory growth goals by selling NewsBank resources to K12 School Districts, Private Schools, and Urban Districts in their assigned territory. The Field Sales Representative position is a consultative sales role with some travel and can be in the Naples, Florida office or you may work remotely from your home office located in the United States.

Essential Functions:

• Achieve or exceed individual goals e.g. prospect sales, renewing existing customer subscriptions, and upgrading of existing customers.
• Generate leads and add new opportunities into your pipeline
• Move opportunities in your pipeline to a sale
• Strategize and grow your territory
• Develop territory and account strategies in collaboration with Sales Management
• Schedule appointments to uncover customer and prospects’ needs
• Accurately forecast your sales pipeline
• Accurately record all activity in Customer Relationship Management (CRM) software
• Participation in market strategy and sales meetings
• Participation at trade shows/conferences as directed by Manager
• Participation at annual sales meeting
• Responsible for daily, weekly, and monthly reporting on pipeline management
• Work closely with various departments including Marketing, Product Management and Development, and Customer Service
• Responsible for completion of other job duties as from time to time assigned

Experience & Background Qualifications:

• Prior K12 phone and face to face sales experience
• Success selling to district level curriculum coordinators
• Proven success with past sales results
• Successful consultative sales experience
• Experience with K-12 curriculum companies
• Bachelor’s degree
• Top Performer with the ability to sell new business and manage subscription renewal business
• Proficient with CRM, standard software including on-line meeting software, Microsoft Office, and Excel
• Ability to convey a positive and professional image to customers

Position Requirements

• 2+ years of successful K12 sales experience
• K12 Teacher or Coordinator a plus
• Achieve or exceed goals
• Demonstrated experience in consultative selling
• Conduct high-impact virtual and live presentations/demonstrations of NewsBank’s resources
• Excellent communication skills
• Excellent time management skills

About NewsBank

NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world.

Comprehensive benefits package including health, dental, life and disability insurance, 401k with company match, FSA, holidays, vacation, sick and personal paid time off.

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Insightful, powered by NewsBank, inc., is looking for an Account Executive to hunt for new business in the Higher Education and Healthcare Foundation Markets. Insightful is a new software that helps nonprofits know more about their donors and the topics they care about to improve philanthropic engagement. 

You will use your sales and communication skills to cultivate strong relationships with prospects and customers, uncover their needs, win new customers, and secure renewals. If you are entrepreneurial, motivated, results-driven, and a team player, we’d like to meet you!

Location: Remote

Responsibilities

• Drive the entire sales cycle from initial customer engagement to closed sales 
• Drive new sales, upgrades, and maintain renewals
• Building account strategy and territory plan
• Uncover customer needs
• Build long-term trusting relationships with clients
• Report on (weekly/monthly/quarterly) sales results
• Identify and use effective prospecting strategies to connect with Insightful prospects
• Achieve daily and monthly activity and lead metrics
• Maintain data health management

Requirements

• 3-5 years proven success achieving or exceeding sales quotas
• Consultative Selling experience
• Ability to sell on value vs. technical functionality
• Excellent communication and negotiation skills
• A positive attitude
• Attention to detail
• Ability to deliver engaging presentations

About NewsBank

NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world. Our corporate offices are located in beautiful and sunny Naples, Florida.

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